Privacy Policy for Pawsome Progress
This Privacy Policy describes how Pawsome Progress ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website or use our pet services. Your privacy is very important to us, and we are committed to protecting it in compliance with applicable data protection laws.
Information We Collect
We collect different types of information to provide and improve our services to you, including:
- Personal Data: This includes information you voluntarily provide to us when you inquire about our services, register for classes, book consultations, or communicate with us. This may include your name, address, email address, phone number, and details about your pet (e.g., pet's name, breed, age, behavioral history relevant to our services).
- Service Data: Information related to the specific services you engage with, such as class registrations, attendance records, session notes from consultations, and progress tracking for our training programs.
- Usage Data: We may collect information on how our website is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This is typically collected through standard website analytics tools.
How We Use Your Information
We use the collected data for various purposes, including:
- To provide and maintain our services, including scheduling and delivering training classes, behavioral consultations, and other pet services.
- To manage your accounts and process transactions related to our services.
- To communicate with you, including sending service-related updates, reminders, and responses to your inquiries.
- To improve and personalize your experience with our services and website.
- To monitor the usage of our website and analyze trends to enhance our offerings.
- To fulfill our legal obligations and resolve any disputes.
Disclosure of Your Information
We may share your information in the following situations:
- With Service Providers: We may employ third-party companies and individuals to facilitate our services (e.g., payment processors, website hosting, analytics providers). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: If Pawsome Progress is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
Data Security
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your Personal Data:
- The right to access, update, or delete the information we have on you.
- The right of rectification. You have the right to have your information corrected if that information is inaccurate or incomplete.
- The right to object to our processing of your Personal Data.
- The right to request the restriction of processing your Personal Data.
- The right to data portability. You have the right to receive a copy of your Personal Data in a structured, machine-readable, and commonly used format.
- The right to withdraw consent at any time where Pawsome Progress relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the contact details provided below.
Links to Other Sites
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By mail:
- Pawsome Progress
- 489 Upper Mount Pleasant Road, Unit 10B
- Singapore, Central Region, 297726
- Singapore